Shipping
All orders are handled with care and packed to arrive at your destination in good order.
The items are shipped from our warehouse in The Netherlands with UPS Standard service. 

Netherlands and Belgium:     € 15,00  1-2 days
Europe EU:                          € 30,00  2-3 days
Europe non-EU:                    € 35,00  2-3 days
World non-EU:                      € 89,00  3-5 days

We offer an optional UPS Express service with shorter transition times.

After we have prepared your package you will receive an e-mail from UPS with the shipment details and tracing codes.

If you wish to pick up the goods, please inform us by telephone or e-mail so we can arrange the pickup.

Returns
A product may be returned within 15 days for any reason. Please return the product and packaging in its original state to the following address:

Störk-Tronic NL B.V.
Van der Waalsstraat 26
2721 KX  Zoetermeer
The Netherlands.

After receiving the package the invoiced amount will be refunded to your account within 5 days.
This does not include the cost for return shipment.

If you have problems with installing the product, please let us know though our technical service line Tel: +31 10 3132303. This line is available Monday – Friday 8:30 – 17:00 CEST Time.